Hi All,I am relatively new in the ServiceNow coding area and need urgent assistance / guidance. My organization has been using ServiceNow Eureka for many years and from time to time people touched and created scripts, UI Actions, reports etc. with ha...
Working on to relate Storage Servers with Storage ClustersAlso, to relate Storage Volumes to relate with Storage clusters. Please provide your suggestions.
Hi,What is the best way of finding how many times a ticket has been put on hold? Does the Task table hold this or would I need to check a history/audit table to find this out?Thanks
Hi All,Just wanted to ask if there is a limit to the number of tags you can add to a ticket? Thanks,Vadi
There are a number of teams that would like to have a "task" automatically generated for them on a regular schedule. Historically, we've created Incidents as a sort of "default" record type, but work that is planned well in advance shouldn't really b...
We are exploring an opportunity where we will be using SN to manage IT assets and non-IT assets (everything from office desks and file cabinets to diesel generators and cement trucks and beyond). There are many similarities between IT and non-IT ...
I recall in Knowledge 14 or 15 the capability of viewing the change request calendar in a way that was similar to how Guitar Hero is played. The view was pretty cool how you could scroll and the change numbers would appear closer or farther away. ...
We have been, up until now, importing our Assets manuall using CSV sheets. Also, any new assets we've been adding by going into a location's stockroom, clicking new, and adding items to the stockroom. All of these items are being added to ALM_Asset. ...
In ServiceNow, is there a plug-in or analytics package which allows a customer to perform Drift Management?How does one find out about that server which was spun up in the middle of the night as a result of a critical outage but where a latent change...
How would I go about finding what data types are assigned to table columns, particularly the 'description' field within the Incident (Task) table? Users would like to add large amounts of text into that particular field, and would like the max leng...
Hello guys,I need add the watermark in Subject, I tried add the code "${subject_watermark}" or "${mail_script: subject_watermark}" in it, but not work. Show them as below.I need let the watermark show as below image, I marked it by red box.Could anyo...
Hi Folks,Right now, when our Change Request is completed, so its stage is Closed and State is one of: Closed Complete, Closed Incomplete, etc. only admins can edit the fields on the change request. I would like to change that to allow our Change Mana...
We have a requirement to color code tickets or E-mail notifications according to priority or breach status. Any help is appreciatedThanks & regardsDanny
Hi Team,Does average turnaround time for an incident /service requests means that the duration since the ticket was opened/was assigned to a team/group?what filters do we need to add to fetch the information for the same?Thanks,Himangi
Hello,First of all, let me say that I'm new to ServiceNow, so apologies in advance for the newbie questions.We are on Fuji version. I'm planning to change out of the box fields' type in Change application's form from String to HTML.Generally speaking...
