Does anyone know if ServiceNow would ever consider providing a lite edition to encourage startups to use the platform ? As part of my day job I develop in ServiceNow for a large bank, but by night I'm helping my ****'s small self-catering / property...
Hello, When I click the "Test Connection" Link in LDAP Server,I am getting the following error : LDAP:Simple Bind Failed LDAP:Communication Error:Simple Bind Failed LDAP:javax.net.ssl.SSLException:java.langRuntimeException:Unexpected Error:java.s...
I have change record with three tasks underneath it Coding,Code review and documentation. How can I make the close notes mandatory when the code review task is complete. I tried UI policies as well as client script can you help me with an example h...
I am creating an incident templates for password resets. The Service Desk team I manage has about 20% or more of their calls as password resets. I am new to the system, so don't flame me. I need all of the fields filled in, but the affected use...
We have a change request form with more than 100 fields on it and now trying to enhance it to display minimum fields based up on category type that will improve performance and as well as a clean view to the users. We can do this using client script(...
Good day! Does anyone here experienced having problem with "Breaking Up Large Exports" using CSV and using sysparm_order=sys_id. My data are not sorting properly in my CSV file. Am I missing something? Thanks! NICK
I noticed on the ESS view of the Requested Items for any user there is an "Update" and "Delete" button available. For regular users, all the fields have an ACL applied that makes them non-editable so they can't really update anything. However, the "D...
Background:I've been setting up Asset management for our Company, loading data etc, determining if I have all my transform maps set up correctly etc, refining, and such, well in this process of uploading several excel sheets multiple times, I now fin...
Evening All, I currently have a call open with ServiceNow but the progress is slow, so i thought i would throw the question out on here as well. Last week, i implemented pingfederate, but due to some issues, i backed it out. I have reverted all of ...
I'm still new to the ServiceNow Admin role, and I've been asked today if there is an audit/history of our Change Request form. We'd like to know when a particular field was added to the form. I haven't been able to find anything in the logs so fa...
When running a user import via an LDAP server, there are several user records that error during processing. I have dug through the import logs but the error messages are not descriptive enough to tell me where to start. Is there a way to turn on ...
Hi all, Need some help and advice in finding a better way in dealing with a service catalog request item that I am not happy with the way it's currently working. Scenario: Access Requests that involve multiple users. Currently, our form is set up ...
We have a financial shared services center as a primary stakeholder for ServiceNow. Due to the line item nature of their work, many of their Catalog Items necessitate the user download an excel sheet, fill in the line items, then re-attach during the...
Hi Everybody I'm trying to reduce the cusomized content in our instance.So at the moment I try to figure out if the call of Java Glide classes should be with or without the Package reference? I have a Business Rule using (updated 2013-01-22): var ...
