I have a Use Case that requires us to hide some data on INC based on the content of a field on the INC - Basically I'm talking about Row Level Security. Everything is working fine - I'm able to hide the fields I need, in most cases, using Access Con...
We are looking for some advice for how to encode a URL with a RelayState so it can be properly processed by ADFS.We are configuring the ADFS and Service-Now to enable deep linking of embedded links in notifications messages to work even if the user i...
I want to import data from one table to another table in my instance. I have seen in the Import Sets and Transform Mapping sections that you don't need to identify a data source. I have generated a table extended off of sys_import_set_row that is n...
We've always experienced issues with our Process Flow Formatter. Specifically, the way it should work (according to the Wiki) is that the stages selected in the Condition Builder when creating a Formatter are the stages that should be highlighted on ...
Hi all, I created a custom role to handle a custom table, similar to out-of-the-box Incident table.So, a normal user can create an incident, and if it is assigned to the group where the user is member, it creates a new record on the custom table. So...
Does anyone know if ServiceNow would ever consider providing a lite edition to encourage startups to use the platform ? As part of my day job I develop in ServiceNow for a large bank, but by night I'm helping my ****'s small self-catering / property...
Hello, When I click the "Test Connection" Link in LDAP Server,I am getting the following error : LDAP:Simple Bind Failed LDAP:Communication Error:Simple Bind Failed LDAP:javax.net.ssl.SSLException:java.langRuntimeException:Unexpected Error:java.s...
I have change record with three tasks underneath it Coding,Code review and documentation. How can I make the close notes mandatory when the code review task is complete. I tried UI policies as well as client script can you help me with an example h...
I am creating an incident templates for password resets. The Service Desk team I manage has about 20% or more of their calls as password resets. I am new to the system, so don't flame me. I need all of the fields filled in, but the affected use...
We have a change request form with more than 100 fields on it and now trying to enhance it to display minimum fields based up on category type that will improve performance and as well as a clean view to the users. We can do this using client script(...
Good day! Does anyone here experienced having problem with "Breaking Up Large Exports" using CSV and using sysparm_order=sys_id. My data are not sorting properly in my CSV file. Am I missing something? Thanks! NICK
I noticed on the ESS view of the Requested Items for any user there is an "Update" and "Delete" button available. For regular users, all the fields have an ACL applied that makes them non-editable so they can't really update anything. However, the "D...
Background:I've been setting up Asset management for our Company, loading data etc, determining if I have all my transform maps set up correctly etc, refining, and such, well in this process of uploading several excel sheets multiple times, I now fin...
Evening All, I currently have a call open with ServiceNow but the progress is slow, so i thought i would throw the question out on here as well. Last week, i implemented pingfederate, but due to some issues, i backed it out. I have reverted all of ...
