Before submitting the catalog item i want to see some alert message on top

[kranthi2]

Hi,

Before submitting the catalog item i want to see some alert message on top.

I am having a catalog item into that if Category= Undefined - did not find my issue type

                                                                Sub category= Undefined - did not find my issue type

                                                                Issue type= Undefined - did not find my issue type

then submit the item i want to show some alert message to the user which is 

"Please check all categories before proceeding if it is undefined."

Alert message should show only category, sub category and issue type is Undefined - did not find my issue type

Please help me out on the same.

Thanks,

[Harish KM]

Hi @kranthi2

you can create a onSubmit catalog client script.

var getCat = g_form.getValue('category'); // make sure variable names are correct

alert(getCat );//check backend value and match it in if condition

var getSubCat = g_form.getValue('subcategory');

var getIssueType = g_form.getValue('issuetype');

// if cond to check all 3 variables have same value 'undefined'

if(getCat == 'Undefined - did not find my issue type' && getSubCat =='Undefined - did not find my issue type' && getIssueType =='Undefined - did not find my issue type')

{

confirmation = confirm("Your Message");

if (confirmation == true) {
return true;
} else {
return false; // abort submission if user select No
}

}

[kranthi2]

Hi @Harish KM 

Thanks for your response.

It is not working as expected. i am getting the sys id as pop up, mentioned in the below screenshots

please help me out on the same.

Thanks,

[Harish KM]

Hi @kranthi2 what is the variable type for all these 3 variables? If it is reference then you need script include and glideajax call

[kranthi2]

Yes, all the three fields are reference fields only.

could please help me out with the script.

Thanks