Business rule to copy Description in Incident task table from description in incident table
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-15-2022 11:18 PM
Need a business rule so that short Description in Incident(parent) is copied to short description in Incident Task(child), when a Incident task is created.
Labels:
- Labels:
-
Incident Management
5 REPLIES 5

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-15-2022 11:45 PM
Hi Dilip,
Looks like you already posted this question.
You can write a before insert business rule on incident task table
condition : incident is not empty
Script :
var parent = current.incident.getRefRecord();
current.short_description = parent.short_description;
Regards,
Sumanth.