Can I use decision table for two levels of approvals ?

Jayaprakash F P
Tera Contributor

I have field called: module, Type: Select box, choices: Incident, problem, change, knowledge (there are 14chocies). For each choice there are two levels of approval. if 1st level Approval approves it should go for 2nd level approval.is it possible to use decision table for this? or I should use if else if in Flow designer?

1 REPLY 1

OlaN
Giga Sage
Giga Sage

Hi,

This doesn't sound like something you would want to run in a decision table, since there are approvals involved.

I would recommend to do multiple steps with approvals.

There is one piece in this that sounds like it could qualify for a decision table, and that is how to calculate who should approve. If there is some logic depending on the choice set (incident, problem etc.) and find the right approval group/manager/other for the respective process.