can many users work with single generic account
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‎06-07-2017 02:40 AM
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‎06-07-2017 03:02 AM
There is the guest account. But why would you want to do this? What is the rational?
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‎06-07-2017 03:03 AM
There may be some licencing implications with this.
It would be physically possible but I would check with your account manager before you proceed.
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‎06-16-2017 02:01 AM
Is it possible to do this with non-roled users? Our customers have helpdesk teams who want to login to the service portal, they want to use a generic 'NOC' account rather than each individual having their own login. By default will one person be kicked out if another person logs in with the same credentials?
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‎06-16-2017 02:38 AM
They shouldn't be no. We have a NOC account that displays a service dashboard on our monitoring screens and our service desk team log into this account simultaneously almost every day.
