Can't hide fields in service operations workspace with client script

[Jo_o Pedro]

So i have these fields that i need to hide when i open a certain task or RITM but the problem is the script just keep getting ignored. It works in the default view but it doesn't work in the Service Operation Workspace

in workspace

In the default view

And here is my catalog client script. I already tried to use "g_form.setDisplay('variables.vs_login')" since the field is in the variables section but it didn't work.

function onLoad() {
    var shortDescription = g_form.getValue('short_description');
    if (shortDescription == 'Analisar solicitação') {
        g_form.setDisplay('vs_login', false);
        g_form.setDisplay('vs_email_task', false);
        g_form.setDisplay('vs_password', false);
    }
}

[abirakundu23]

Hi @Jo_o Pedro,

Your code is correct, please select UI type is "ALL" instead of 'Desktop' or "Mobile/Service Portal', then it will be work for Service Operation Workspace.

Please mark helpful & correct answer if it's really worthy for you.

[JoãoP]

Yes. I always set this field to all

[SK Chand Basha]

Hi @Jo_o Pedro Put UI Type to All

[JoãoP]

I always set this field to all