Can't see incident application in new Mobile Agent app in dev environment

jeffmehrmanesh
Kilo Contributor

I upgraded to New York and I was trying to test the new Now Agent mobile app so I can plan my production rollout of it for my ITSM agents. I believe I have installed all the plugins needed but the only thing I see in the mobile app is Service Catalog even though I read that the Incident app should be available out of the box. I can't seem to find a comprehensive document on how to get the baseline ITSM mobile functionality running on the new Agent app.

10 REPLIES 10

raja reddy
Tera Contributor

Hi,

I am unable to view any module while using now mobile application.

its showing below view.

please help me

 

regards,

Raja reddy