How to display Info/Popup message after users successful login into the instance we have to display info message and if user checks "Do not show this again", it should not show in the next login. else it should show in the next login. We have tried t...
Hi , Is it possible to print knowledge article or export it as PDF in Self Service Portal . Thanks,Ragavi
Hi, when i am opening incident in another tab from incident list view, its taking too much time to load, can someone explain how to diagnose this.
I'm trying to change the preview pane view for my List in the workspace but it's not changing, even after changing the view to the workspace.
I am trying to create an Incident template that contains 2 incident tasks but can't figure out how. On Incident form I have added Related list - "Incident Task --> Incident", from which I can associate tasks to my incident if needed. But when creat...
Hi, I am trying to add from address on email client template but the mail is send - failed. why? error - 554 5.2.252 SendAsDenied; service.center@service-now.com not allowed to send as itservicecenter@service-now.com how to resolve this issue.
Hi Team, Are we will be able to add any catalog item variable as an interactive filter on dashboard if yes please let me know how do we do that.FYI refer the below image Thanks
Hi all, Is there a way to use BR to re-open closed incident? I know it's not a good practice to re-open the closed incidents mainly it will mess up the records. However, it's due to the company culture issue, we need to false and enable such re-op...
Hi all, I have a requirement to add a clickable link into a notification, which will be sent to user on request completion. The link should redirect user to a file present on a server. I tried using the following syntax into my email script , but ...
How can we move floe designer to one domain to another domain
Hi,For Example: By doing GlideRecord on incident table, i want to filter records groupby assignment group managers var agg = new GlideAggregate('incident');agg.addQuery('active=true');agg.groupBy('assignment_group.manager');agg.query();While(gr.next)...
Hi All, I need to populate one field based on other field in service catalog. Please let me know the solution. Thanks, Dinesh Kumar G
Hello...I am trying to get my assignment group to auto populate 'IS-Applications Docusign' when the Configuration Idem is 'DocuSign-Prod' Currently, if i select 'category' = Application, and SubCategory=Application Support, and i input DocuSign-Prod...
Hello all, I am aware of the 'Can Read' and 'Cannot Read' fields that can be added to the KB form - which I have demo'd to my customer and he doesn't want/like. Below is the specific requirement from the customer: "I would like to upload articles to...
Hi Team, We are implementing Major Incident Workbench functionality. Now the challenge is when the Incident Manager promoting the proposed incident then the incident should be automatically moved either P1 / P2 respectively. Or while prompting the in...
| User | Count |
|---|---|
| 31 | |
| 17 | |
| 11 | |
| 8 | |
| 6 |
