Hi everyone,
Has anyone successfully configured 12-hour appointment windows for ServiceNow Walk-Up Experience appointments?
I'm trying to add new appointment window choices for:
- 7:00 AM - 7:00 PM
- 7:00 PM - 7:00 AM
However, I haven't been able to get these options working. To note, I was able to configure it for 7AM - 7PM, but I'm unable to get 7PM-7AM to show in the Appointment booking preview. I'm not sure if that's a configuration issue, a platform constraint, or something specific to our implementation.
Has anyone implemented 12-hour appointment windows successfully? If so, were there any additional configuration changes, scripts, or platform settings required?
Thanks in advance for any insight you can provide!
However, I haven't been able to get these options working. It appears there may be a limitation preventing appointment windows from exceeding 8 hours, but I'm not sure if that's a configuration issue, a platform constraint, or something specific to our implementation.
Has anyone implemented 12-hour appointment windows successfully? If so, were there any additional configuration changes, scripts, or platform settings required?
Thanks in advance for any insight you can provide!
