Can we uninstall a plugin?

[ServiceNow Use6]

Hi,

Is it possible to uninstall a plugin? How? Kindly help.

Regards

Suman P.

[Murthy Ch]

@ServiceNow User,

Its not recommended to uninstall the plugin once you have installed.

Note: After a plugin is activated, you cannot disable or deactivate it. If needed, you can hide the functionality. You should thoroughly test, in a non-production instance, the specific features and functionalities that are installed when you activate the plugin before using them in a production instance.

Please refer this:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0716414

Thanks,

Murthy

[Vaishnavi Lathk]

Hello Suman,

Log in to the instance on which you want to uninstall an application. Navigate to System Applications > All Available Applications > All. Click the name or icon of the application that you want to uninstall.

https://docs.servicenow.com/bundle/quebec-application-development/page/build/applications/task/t_Uni...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0716414

Regards,

Vaishnavi Lathkar

[Jaspal Singh]

Hi,

As suggested in comments before unfortunately it is not possible once plugin is installed.

[Mark Roethof]

Hi there,

Is this on your PDI? A company instance? Non-production? Production?

If production... see the comment from Murthy. If non-production, after a System Clone the plugin will be gone if it wasn't on the source environment where you are cloning from.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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