Cancel Change UI Action not working

[SKum]

Hello Experts,

For some reason OOTB Cancel Change UI Action button is not working when clicked on it opens a dialog box with "page not found error" as below,

UI Action is as is no changes are done to OOTB script. Not sure why it is not working.

Thanks In Advance,

[VigneshMC · Accepted solution]

OOB cancel ui action calls "change_confirm_cancel" ui page, make sure you have the ui page in your system.

Attaching ui action and ui page xml.

Thanks

[Anil Lande]

Please check if this UI page is available in your system:

[Ankur Bawiskar]

@SKum 

when was the last time it worked fine?

Did you recently upgrade?

Can you check this UI page exists in the instance -> change_confirm_cancel

this is the OOB Code for it; compare against your

var changeConfirmCancelDialog;

function loadConfirmDialog() {
    var dialogClass = window.GlideModal ? GlideModal : GlideDialogWindow;
    changeConfirmCancelDialog = new dialogClass("change_confirm_cancel", false, 648, 250);
    changeConfirmCancelDialog.setTitle(new GwtMessage().getMessage("Cancel Change Request"));
    changeConfirmCancelDialog.render();
}

function moveToCancel(notes) {
    g_form.setValue("state", "4");
    g_form.setValue("work_notes", notes);
    changeConfirmCancelDialog.destroy();
    gsftSubmit(null, g_form.getFormElement(), "state_model_move_to_canceled");
}

if (typeof window == 'undefined')
   setRedirect();

function setRedirect() {
    current.update();
    action.setRedirectURL(current);
}

Regards
Ankur