Cannot add "Flow" field to catalog item

Ethan Weiser
Mega Contributor

Hi all,

I have a Quebec instance with the com.glideapp.servicecatalog.flow_designer plugin installed.

The sc_cat_item table has the Flow column and it is active.

Unfortunately, When I go to configure a catalog item and to choose a Flow, the option doesn't exist. I tried going to the form layout but there is no "Flow" option available to add.

 

Any help would be much appreciated.

Thanks!

Ethan

1 REPLY 1

Voona Rohila
Kilo Patron
Kilo Patron

Hi ethan

You should make your flow to be of trigger service catalog. In your catalog item, in flow field selct your flow.

find_real_file.png

find_real_file.png

 

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/flow-designer/task/creat...


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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP