Carrying a field over to a new reference record
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07-12-2023 09:10 AM
I have a reference field on the incident table. When opening the reference list from the incident table, I have it setup to filter only records that match the Caller ID on the incident table.
When the new record button is clicked and the New Record form loads I would like it to autopopulate the Caller ID to match what was on the incident.
What is the best way to set that up?
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Incident Management

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07-12-2023 09:42 AM
Hi Andrew,
You can use g_scratchpad & combination of Client Script to get it worked.
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07-21-2023 08:16 AM
Ive tried that, but dont think its going to work.
The trouble I am running into is this refence list is displayed in a popup window from the lookup function. And I noticed it does not filter based on any inserted query values , but by the last lookup reference, in this case the caller_id.
Right now I am trying to find a way to insert that caller_id into the href so I can call it that way. But having trouble.
I wish I could just get the lookup function to act like a related list, as that does insert the caller_id for a new record. But I need it to work for this reference field to make sure our staff doesn't have to manually enter in the caller and prevent mishaps.
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06-17-2025 09:50 PM
Same issue here. Did you ever solve it?