Carrying a field over to a new reference record

Andrew Balleto
Tera Contributor

I have a reference field on the incident table. When opening the reference list from the incident table, I have it setup to filter only records that match the Caller ID on the incident table.

 

When the new record button is clicked and the New Record form loads I would like it to autopopulate the Caller ID to match what was on the incident. 

 

What is the best way to set that up?

3 REPLIES 3

Jaspal Singh
Mega Patron
Mega Patron

Hi Andrew,

You can use g_scratchpad & combination of Client Script to get it worked.

Andrew Balleto
Tera Contributor

Ive tried that, but dont think its going to work.

The trouble I am running into is this refence list is displayed in a popup window from the lookup function. And I noticed it does not filter based on any inserted query values , but by the last lookup reference, in this case the caller_id. 

Right now I am trying to find a way to insert that caller_id into the href so I can call it that way. But having trouble.
I wish I could just get the lookup function to act like a related list, as that does insert the caller_id for a new record. But I need it to work for this reference field to make sure our staff doesn't have to manually enter in the caller and prevent mishaps.

hadyndickso
Tera Contributor

Same issue here. Did you ever solve it?