Catalog item Requested for field

[GBS]

Hi, 

I'm using the below catalog client script to auto populate the field values of email, phone, cost center, and invoice address. However, if I change the Requested for to another person, the field values are not changed and reflect the previous user details.

function onChange(control, oldValue, newValue, isLoading) {

    var getUserDetails;

    var url = top.location.href;

    if ((isLoading && url.indexOf('edit=cart') < 0) || (newValue && newValue != oldValue)) {

        getUserDetails = new GlideAjax('UserUtility');

        getUserDetails.addParam('sysparm_name', 'reqForDetails');

        getUserDetails.addParam('sysparm_user_name', g_form.getValue("requested_for"));

        getUserDetails.getXML(parseResponse);

    }

    function parseResponse(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");

        var userDetails = JSON.parse(answer);

        var address = userDetails[3] + "," + "\n" + userDetails[4] + ", " + userDetails[5] + ", " + userDetails[6] + "," + "\n" + userDetails[7] + ".";

        g_form.setValue("email", userDetails[0]);

        g_form.setValue("phone", userDetails[1]);

        g_form.setValue("cost_center", userDetails[2]);

        g_form.setValue("invoice_address", address);

        g_form.setValue("delivery_address", address);

    }

}

[Dr Atul G- LNG]

Hi @GBS 

You can use OOTB Auto populate feature here

Create 4 variables and one basis of 1st auto populate all 3.

[Jyoti Jadhav9]

Hi @GBS ,

You can achieve data auto-population based on Requested for field using OOB Auto-populate tab provided on variable form.

You can refer the URL . It might be helpful for achieving your functionality.

Please hit the like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.

Thanks & Regards

Jyoti Jadhav