catalog item variables not showing in catalog task

somujit
Tera Contributor

Hello People,

We have added a catalog item using the ItemDesigner and then added some variables using the Maintain Items.

When i open the item from the maintain items, i see the "Item Designer Workflow" in the Workflow field as read-only.

find_real_file.png

The Variables defined as below

find_real_file.png

The RITM generated upon placing the order request is as below, to which a task gets auto generated -

find_real_file.png

find_real_file.png

 

Upon viewing the created Task, the variables value i.e. test for the field abc defined while ordering the catalog item isn't showing in the task form

find_real_file.png  

Any suggestions, how we can bring in the Variable values in the Task form as it appears in the RITM would be much appreciated..!!? TIA..

 

~Somujit

 

16 REPLIES 16

SanjivMeher
Kilo Patron
Kilo Patron

In the Workflow, using which you are creating task, has option to add the variables to task form

 

find_real_file.png

 

If you are not using workflow, the other option is to make the variable global. There is a Global checkbox not shown on the variable form. Add that to the form and make it true and it should appear on task as well.


Please mark this response as correct or helpful if it assisted you with your question.

Thanks for posting this. It worked. 

Requesting you to please let me know, how to add this variables in workflow. I didn't see any option to add variables.

SatheeshKumar
Kilo Sage

Hi somujit

 

you should add your new variable in task block in the workflow to see that variable in tasks.

 

Thanks

Satheesh

Mark helpful/correct if this solved your query