catalog item variables not showing in catalog task
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‎07-31-2018 05:54 AM
Hello People,
We have added a catalog item using the ItemDesigner and then added some variables using the Maintain Items.
When i open the item from the maintain items, i see the "Item Designer Workflow" in the Workflow field as read-only.
The Variables defined as below
The RITM generated upon placing the order request is as below, to which a task gets auto generated -
Upon viewing the created Task, the variables value i.e. test for the field abc defined while ordering the catalog item isn't showing in the task form
Any suggestions, how we can bring in the Variable values in the Task form as it appears in the RITM would be much appreciated..!!? TIA..
~Somujit
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‎07-31-2018 03:39 PM
In the Workflow, using which you are creating task, has option to add the variables to task form
If you are not using workflow, the other option is to make the variable global. There is a Global checkbox not shown on the variable form. Add that to the form and make it true and it should appear on task as well.
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‎08-25-2021 08:55 AM
Thanks for posting this. It worked.
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‎12-27-2021 03:56 AM
Requesting you to please let me know, how to add this variables in workflow. I didn't see any option to add variables.

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‎07-31-2018 09:04 PM
Hi somujit
you should add your new variable in task block in the workflow to see that variable in tasks.
Thanks
Satheesh
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