Resolved! Changing the color of variable label to red
How do I change the color of a variable Label name to red on the portal?
Forum Posts
Checklist's in Agent Workspace Task
Hello, I just learned that the Checklist Formatter does not show on the task in Agent Workspace. Here is ServiceNow's response: Details. The 'Checklist' is not showing on Agent Workspace view is because the 'checklist' is a UI-Macro and Agent Work...
Resolved! Global Search functionality not working properly when searching on CSM Portal
Global Search functionality not working properly when searching on CSM Portal. When searching for cases related to "unable" and "mobiliti" in Global search on Home page of CSM Portal, no cases are returned on CSM Portal but when searched for in their...
Resolved! Need to visible only managers in reference field on incident table.
Hello Developers! I am trying to get only managers in reference field on incident table. I have tried with manager is not empty condition in reference qualifier, it shows users those have managers. But I need to get only managers in field. Please any...
On invoking Standard Change Template through run script, CR created is not getting set as "Standard" rather as "Normal"
Hey there, I tried creating a Standard Change Request by Creating a Run script in Workflow and invoking Standard Change template. The CR is getting created with the defined values of the Template, however the type is getting set as Normal rather than...
Update the RITM ticket with the help of Inbound email
Hi All, I'm trying to update the RITM ticket with the help of Email. The OOB functionality is having the script and I enabled and tested with dummy email. But its not working. The following code is present to achieve this. I tested the email logs - I...
How Add tables with rows and columns in the catalog item
How Add tables with rows and columns in the catalog item.I am having catalog item as shown in below image.By the click of an add button want to add rows and columns.
Notification via a phone call?
Currently, we send notifications out via SMS,email, voice mail. Is there anyway with ServiceNow to send a notification via a phone call? (phone rings)
Resolved! Issue with view option in attachment
I had an issue with xlsx and doc files while clicking on view, Instead of viewing it is downloading file directly into system. But for PDF and PNG files it was viewing instead of downloading Is there any solution to view it instead of downloading XLS...
Resolved! Regex expression to check comma separated string
Hi All, I need to validate a single line text field with only comma separated values. Case 1 : With one input it should return true, example: Abel Case 2 : With multiple input it should return true, example: Abel tuter, Sys Admin Case 3: Any special ...
I want to make a little space at the top of the service portal container.
I want to make a little space at the top of the Service Portal container as shown in the image below. How can I make it?
Resolved! How to add multi row variable set variable values and set on different field
Hello Team, Is it possible to add Multi row variable set values and pass those value on to a separate field present on task table.
Resolved! Get all groups user is a member of based off of a catalog variable
Hi All, I may be overthinking this but would like some input. I have a scenario where on a catalog item, I have a reference variable to the sys_user table. Based off of the user that gets selected, i'd like it to display in a Multi Line Box (or maybe...
Change Management change closure codes
How do you change closure codes on change tasks to be different? Is this a customiziation to the system?
How to show a choice list option only to one group and for rest groups remove that option
Hi All, How to show a choice list option only to one group and for rest groups remove that option. I did tried by using display BR and client script still getting result, let me know if anything wrong in my script display business rule:- Table= sc_...
