catalog item variables not showing in catalog task

somujit
Tera Contributor

Hello People,

We have added a catalog item using the ItemDesigner and then added some variables using the Maintain Items.

When i open the item from the maintain items, i see the "Item Designer Workflow" in the Workflow field as read-only.

find_real_file.png

The Variables defined as below

find_real_file.png

The RITM generated upon placing the order request is as below, to which a task gets auto generated -

find_real_file.png

find_real_file.png

 

Upon viewing the created Task, the variables value i.e. test for the field abc defined while ordering the catalog item isn't showing in the task form

find_real_file.png  

Any suggestions, how we can bring in the Variable values in the Task form as it appears in the RITM would be much appreciated..!!? TIA..

 

~Somujit

 

16 REPLIES 16

Thanks for the response, it is global, I think the item designer module is a dud, I'll use other methods to create cat items.

Thanks, Dan. Forgot about this one and your post saved me some time.