Change assignment group

[arunram]

As an ITIL user, i am not able to assign a change ticket to another ITIL User. when i select the assignment group, i can't see any user inside the list. Please help

[Pradeep Sharma]

Hi Arun,

Right click on the assignment group and check if there is any reference qualifier defined.

http://wiki.servicenow.com/index.php?title=Reference_Qualifiers

[Subhajit1]

Are you sure that the Group you selected contains Users?

Are Users coming up for selection when the Logged in User is Admin?

[arunram]

Hi Subhajit, there are users in the group i selected, but when i try to assign it to a particular user, it is not happening

[arunram]

and the users are coming up when i login as admin