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09-06-2024 09:54 AM
Hello,
What are the minimum requirements you have established for documentation to be attached to a CHG record being submitted for approval? Who makes the decision of what needs to be attached to the CHG record?
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Change Management
1 REPLY 1
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09-06-2024 10:01 AM
Hi @Blue
I worked as Change manager n happy to share my knowledge.
A Change must contain minimum
CI
Implementation plan
Back out plan
Risk Assessment
Post Implementation testing steps
Plan Start end dates
And follow 7R.
Change manager is accountable to make sure these required field fill or attached.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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