Change font of additional comments text

[sriram35]

Hi,

How can I change the font of the additional comments text? 

Currently, the font of the additional comments is Times New Roman but I would like to make it Arial. Is this possible?

[Harsh Vardhan]

is it for notification or form activity ?

For notification refer the link below

Updating Customer Visible Comments Font in Email Notifications

For Activity please refer the HI article. 

Change size/font style of text in the Activity Journal fields Work Notes or Additional Comments

[Willem]

"There is currently no method for changing the default font or size of the text entered into the Activity stream. " - Last updated 2020-06-15

Having said that, you can use a Business rule to add HTML for the styling.

You should try with a Before business rule:

The code:

(function executeRule(current, previous /*null when async*/) {

	current.comments = "[code]<p style='font-family:verdana'>"+current.comments +"</p>[/code]";

})(current, previous);

However it will show you the HTML and original text:

[Willem]

You can circumvent this by having a new field that replaces the "Additional comments" field. Then it works.

Found this in the old wiki:

https://old.wiki/index.php/Implementing_HTML_in_Comments

[Willem]

Hi Siram,

Hope you are doing well.

Is your question resolved? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,

Willem