Change Model is not applying?

[Jacob Saaby Nie]

Hi everyone.

So I'm trying to leverage the new Change flows in a mixed world where we still have workflows. In this case it's a good starting point for transitioning into that world.

So, I've read up on it.

1. The various plugins should be installed as far as I can see
2. com.snc.change_management.change_model.hide - set to false
3. com.snc.change_management.change_model.type_compatibility set to true (to allow for both workflows and flows)
4. I've created a new change model that reacts to type being Standard and a custom field value being Patch
5. I've added "Model is empty" on all Change workflows

And then...

Nothing. What SHOULD happen is that the change model should trigger, that should start the flow, and the chg_model in the record XML should contain something. But it's empty.

I'm creating the records via Postman.

Anyone got a clue what could be going on?

[Jacob Saaby Nie]

PS: I tried changing the flow trigger to being type based. So "Type is <insert change model here>".

That, of course, worked fine. But that doesn't apply a change model, so that's not really the way to go 😉