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‎05-24-2010 01:34 PM
Hello, I'm working on setting up watchlist for Change Request form but was unsure of some requirments; has anyone set this up before?
If I set up watch list on main change request form does that carry over into the change tasks within the change request or would it also need to be added to the change task form? I would assume if the latter is the case the individual added on the Request watch list would also need to be added on the Task watch list?
Thanks in advance for any help.
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‎05-24-2010 02:41 PM
A WL does not carry over to "dependent" tasks. You would have to write a business rule to carry changes down if that's what you want.
In general, most customers don't want that functionality, because not everyone on the WL for the change wants to know every detail that's happening at the change task level.