In platform analytics, I would like to create a dashboard or report for the problem records that have gone to Fix in progress state in the last 7 days. Meaning, a report for last 7 days changes in the Problem State. I am not able to create a report ...
I have a flow attached to a Catalog Item which basically flows as noted below. If any of the tasks are manually changed to anything other than "closed complete", it breaks the flow, the fulfillers of this request need the ability to track the state o...
Hi All,How can I give public read access to a report ? If I share the report to everyone ,will everyone get write and delete access as well or I need to do something else ? Thank you
Hi everyone,I came across an interesting validation behavior while working on a multi-step form in ServiceNow and wanted to get some insights from the community.I have a wizard-style flow where users move through different sections using a Next butto...
Hi everyone,I am looking for the Delta exam for my Certified Implementation Specialist – Service Provider (CIS-SP) certification.I’ve checked my Now Learning account, but the Delta exam isn't appearing in my "Needs Attention" or "Certifications" tab....
For Standard Change proposal, the ask was to have 2 level of approval.1. Change Manager group approval2. Department head approval.Second level of approval is triggered once the change manager approval is approved.Once any user approves from the chang...
I have a catalog item that is linked to a flow, but the flow never fires and I'm not sure why. It all seems simple enough to set up, but nothing happens when I order an item. Have I missed a configuration step? If I submit a record from the portal i...
I would like to understand the value companies are receiving from outage records. I understand from the SN literature the outage records are intended to be simplistic and are mainly data points, I would like to understand how teams are receive value...
List View — Multi-Record Attachment Download We’ve all faced it — opening multiple records, downloading attachments one by one, and repeating the same clicks endlessly.Tedious, right?Let’s simplify that too.This enhancement adds a Download Attachment...
Difference between client state parameter and data resources in ServiceNow UI Builder
For some user who have "Admin" Role is not able to see the "New" in the Http Request for Rest Message of the OutBound .
Hello Community,I have already received a voucher and registered for the ITSM exam, and I am currently preparing for it.While scheduling the exam, I noticed the prerequisite mentioned:Candidates must hold the Certified Implementation Specialist – Dat...
There is a requirement to allow multiple selections for the Location field on the u_example table.To address this, I am implementing a Script Include and using a Reference Qualifier with a List Collector type in the Market field.Please note that the ...
Hi All,I am using g_form.elements.length in workspace client script UI action. I am trying to bypass all mandatory fields and save data. It is working in regular form view, but not in workspace. Can we bypass all required fields in workspace and save...
Hi Team,I have a requirement to automate the deactivation of unused Standard Change Templates and would like guidance on the best approach.Requirement:If the following conditions are met:Template is Active = trueThe Last Closed Proposal Closed Date i...
