Change schedule add Short Description

[Max Lin]

Hi experts! 

How can i add Short Description into the Change Schedule view?

Thanks all for the help! 

[Jaspal Singh]

This would require customization & change to UI Page: change_soc 

[Jaspal Singh]

Found a link that should help.

[S C]

Hi Max,


I followed the steps here: https://community.servicenow.com/community?id=community_question&sys_id=520111d8dbde2f00f0612183ca961931

As I am also trying to input Short Description and I can get all the columns but the data is showing as Undefined. Any ideas?

UI Script: sn_chg_soc.data

Approx. line 57

short_description: record.short_description ? record.short_description.display_value :"",

UI Script: change_soc

Approx. line 163

{
                            name: SOC.COLUMN.SHORT_DESCRIPTION,
                            label: i18n.getMessage("Short Description"),
                            align: "left",
                            width: 220,
                            min_width: 220,
                            resize: true,
                            template: function (content) {
                                return "<span data-toggle='tooltip' data-trigger='hover focus click' data-container='body' data-placement='auto bottom' " +
                                    "data-original-title='" + content[SOC.COLUMN.SHORT_DESCRIPTION] + "'>" +
                                    content[SOC.COLUMN.SHORT_DESCRIPTION] +
                                    "</span>";
                            }
                        },

I have also updated the Schedule Definition Columns with Short Description.
Cleared cache.

Still showing undefined.

[S C · Accepted solution]

Update - I have fixed this now:

UI Script: change_soc

Approx. line 40:

 SHORT_DESCRIPTION: "short_description",

Approx. line 163

{
			name: SOC.COLUMN.SHORT_DESCRIPTION,
                            label: i18n.getMessage("Short Description"),
                            align: "left",
                            width: 220,
                            min_width: 220,
                            resize: true,
                            template: function (content) {
                                return "<span>" + content[SOC.COLUMN.SHORT_DESCRIPTION] + "</span>" + "<span data-toggle='tooltip' data-trigger='hover focus click' data-container='body' data-placement='auto bottom' class='select-task icon-target'"
							+ "data-original-title='" + msgSelectRecord + "'" + "</span>";
                            }
                        },