change task template

[askl]

Have created change template, now have to create change task template to the main change template. I have linked next child template and next related template field. That is not working.

[Chuck Tomasi]

Can you provide some additional details on what you are trying to accomplish? Details are encouraged. Screen shots are always appreciated.

Thank you

[askl]

My recquirement is to create change template and it should have attachments and change tasks.

So when i apply the template --> attachments should be attached and tasks shouls also be created. each task should have unique number.

I have successfully created change template and added attachment to the template.

I even entered child task in Next Related Child Template.

Issue is child task is not getting reflected.

http://wiki.servicenow.com/index.php?title=Creating_a_Template_for_Change_Request_Tasks#gsc.tab=0 referring this doc i have created templates

[chrisr63]

so far the only way I have gotten it to work is to add the template as a Module to the Change Application.   When you click that it will create a new change with the template, and the tasks are present, but the short descriptions are blank.   If you mouse over the "i" or open the task you can see the correct name in the Description field but Short Description is blank.     Not sure what is going on there

Applying the template to a New Change, using the Template Bar, apparently will not copy child records.

Also I havent been able yet to submit such a change template as a Standard Change and have it work to add the tasks, when you then pick that template.

I am sure we are all missing something

Adding a Change Template (with Child Tasks) as a Module to the Change Application (from older Fuji info, maybe there is a better way?)

1. Click the "Edit Application" (pencil) icon on the "Change" application in the Navigator
2. Click "New" in the Modules list
3. Enter the name for the "template->new change record" module as you want it to appear under the Change Application
4. Under the Link Type tab, set Link Type to "URL (from arguments)", then enter this into the Arguments box, without the enclosing quotes: "change_request.do?sys_id=-1&sysparm_template=xyz" where xyz is the exact name of your existing Change Template
5. Right click on the top bar of the form and select Save

[Chuck Tomasi]

You CAN edit things you've posted - just not out of the inbox. Click the topic title so the thread is in its own window, then you'll see an Actions link on the lower left of your comment. Click Actions> Edit