I need some one help
I want to create 5 incident tasks whenever priority field changes to critical using flow designer, can someone help me to do this
Forum Posts
Manually Added Approval Records Not Created by Workflows
Hello friends, Been doing a lot of research on the topic of approvals and have read several posts here on the topic. We all have situations with somewhat obtuse and spontaneous approval strategies for different types of tasks (Requested Items in this...
Validating Related List Records in ATF
Hello Team, We have an ATF requirement as follows:Create a new record and attach a file to that record.Run a scheduled job that imports data into other tables.Open the newly created record from step 1 and validate the related list records.Steps 1 and...
Error on PA report on the dashboard
Hi Community, My PA reports were showing perfect data on the dashboard. But suddenly out of those 36 widgets. On 1 widget i am getting this error. java.lang.StringIndexOutOfBoundsException: String index out of range: -1. Does anyone has any idea why ...
Unable to Order a catalog item in portal using ATF
Hi, When i try to order a catalog item using "Order a catalog item(sp)" it is failing with the summary as "FAILURE: Validations failed. Failed to Order Item." These are the steps that i followed, and also once I open the catalog item in the portal pa...
How to update the worknotes of RITM if there are no approval flow for that request?
Hi I need to update the worknotes like (No Approvals for this request) on RITM if there are no approval flow for that request How can I achieve this from Busines Rule? Thanks.
Need help with ServiceNow Chart
Hi , Anyone can help with the bar chart I have created?I am not sure why there are empty spaces in between the charts and I couldnt find any settings to remove them. Thanks in advance
ITSM Implementation: Lab 2.2
Hi! I'm working on Lab 2.2 within the ITSM Implementation Participation Guide and cannot seem to populate the CD Billing Dependency views after transforming the import set data. I have completed this lab 3 times to no avail.Does anyone have any sugge...
How to change the default login form.
When logging in to the servicenow environment,the default environment will jump to the login Form,but I want the environment to jump to another Form.How should I operate it? Can the system set it?
An error occurred when trying to upload your file. Please try again.
When user is trying to attaching a file for Catalog Items. AT that time user getting error like.An error occurred when trying to upload your file. Please try again. I am not sure why this happing, I have checked attachment size and prefix all are fin...
Resolved! Remove the fields for bulk update in SOW
Hi Team, I have requirement that when selected a record in SOW to update a record from the list view and clicked the EDIT button a side window with all the incident fields appear, but I want to remove unwanted fields and keep a selected field. Attac...
How to display specific field values on the lookup search list
How to display specific field values on the lookup search list when the Catalog variable is selected through sc_task. I have a catalog variable called redeploy_device that refers the alm_hardware table.This is the the varaiabe attribute set "ref_auto...
How to toggle variable sets in order guide via onload client script
Hello All, We are trying to toggle containers/variable sets using OnLoad client script on order guide.Based on the community posts we have already used the below scripts and didn't work. function onLoad() { //Type appropriate comment here, and b...
Resolved! Find Agents icon in Incident form
On client instance i have this "Find Agents" icon near to "Assigned to" field: Is there a way to remove this icon? This is not a functionality that will be used and needs to be removed. Thanks, Daniele
Display error message when, removing attachment is not allowed.
Hello all,I needed help in a requirement which involves showing an error message on INC table record when someone tries to remove an attachment on it and is not allowed to do so.I tried a "Delete" BR on the "sys_attachment" table, but the error messa...
