Hello Community, Is anyone able to help me with this issue? When I implement a list collector it only shows items 1-25 in SOW. The remaining items (8 of them) can only be selected if you search for them. Is there a way I can expand to it to more tha...
Hello Community, Is there a quick/OOTB way to implement mandatory knowledge articles to be attached or created in order for fulfillers to close records?
Did anyone having idea that why end activity is cancelled here? please advice
Hi Team,When we are excuting PO Scheduled Job it is inserting and updating ABC table and also it is creating new records in XYZ table We don't want to create in that XYZ table records because those are unnecessary records and those records also creat...
Hi All,I have created 1 catalog item in witch I have multiple category & sub category both are select box choice, in witch subcategory should populated based on category kindly let me know how to do it.Thanks & RegardsKP
We have a requirement to exclude all order guides from the Service Operations Workspace.Currently, the out-of-the-box functionality displays both catalog items and order guides when we click on the 'Create Request' UI action on the Interaction form i...
When running an ATF test that sets the value of a reference field, the test fails with an error similar to the following: "FAILURE: Failed to set field 'Enter the name of the Business Application' to value '554f3feddb0cc810fe3fe7970596199f' because t...
Hi Everyone, I have an requirement to Remove/Disable the below options from New Project Workspace? Is there any possibility? Financial Screen: I need to remove the "Delete Row" Option.New Expense Line:Add Expense Line: Thanks,Rajesh
Hi Team ,I have a scenario here , like Cash Team requested to create new catalog items for their team to triage incoming requests. There will be a new assignment group set up for Cash Team. This group should only be able to view the tickets that is c...
Hello Everyone,we have enabled the on-demand delegation for Manager's Onboarding Activities. We see that Manager can delegate the activities from Portal, However, this functionality is not available on Now Mobile. Can any one please let me know how c...
Hi Team, I am trying set the format of the date and time filed but I am getting error --onChange script error: RangeError: Maximum call stack size exceeded function () { [native code] }Kindly help me with this bellow is the code
Hello Experts, We have a requirement to hide some catalog item variables on the reporting. We are trying the Role on variable but seems not work because is applied only on variable editor. For example we have "Test" variable should be not visible on ...
I am studying "IT Service Management (ITSM) Implementation On Demand". But whatever I do, it is not moving forward from 3%. The course is stuck in 3%. And I am not able to complete the LAB as there is no instruction what needs to be done in the LAB. ...
for a service request i am trying to consider business days only in a specific requirement where i am using schedules of the user to check it. But all i can see is it only considers weekend and not the holidays associated with the schedule. Can anyon...
Me and my team have been going back and forth on this scenario for a few days and I was interested to see how other teams document these issues. Scenario: User’s laptop is not booting, because of this they are unable to launch their Project Manageme...
