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Hide field in catalog item

Hi all,i have a requirement where i want to hide a field in catalog item, when SMS opt-in field is check in user's profile.i added a function in existing script include to fetch the userID and a onload client script as per my client requirement, But ...

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shaik17 by Tera Contributor
  • 394 Views
  • 2 replies
  • 0 helpfuls

Requester vs Business Stakeholder : Where's the red line ?

Hello,As far as I know a Requester is defined as a user who can create, edit, and view their own requests.Now we often see requests to go further such as :- A manager should see all requests from his team- A user should see request from other users i...

Fred Jean by Tera Expert
  • 1160 Views
  • 3 replies
  • 0 helpfuls

Clickable URL field in portal list view

I would like to show a field with clickable hyperlink in portal list view for a table to users . Even OOB URL field is not rendered as hyperlink in list view . There are multiple solutions for native UI but looking for any inputs to make it work in p...

VigneshMC by Mega Sage
  • 1534 Views
  • 4 replies
  • 1 helpfuls

Dashboard report is not visible to a user.

Requirement :A specific dashboard report is not visible to a user & showing below mentioned message. I've to make this report  visible in a dashboard tab."Sorry, you do not have access to this indicator, breakdown, or element combination. Please cont...

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Resolved! Implementing phone notifications

Is it possible to implement a workflow so that when an incident occurs, a phone call will be made (and will continue to ring until the person in charge notices it)?

ayano by Giga Guru
  • 1177 Views
  • 3 replies
  • 2 helpfuls

Resolved! On-Call Calendaring - I am having issues getting any emails to be created from the trigger rules or simply from the Resend Reminders inside the Rota

I have clicked the ui Action (Resend Reminders) inside the Rota for our group.   I can see the entry in the event log that it was triggered but nothing ever comes out of it.   I can't tell from the event log message what is happening?   It looks like...

rswhite by Kilo Contributor
  • 2288 Views
  • 3 replies
  • 1 helpfuls

Phone Number field on User table

Hi All,There is a mobile phone (phone_number type) field OOB on sys_user table. When a user enters incorrect format, a error message is shown. Where is that validation happening? I do not see any client script  Thanks!

Where is this work log coming from!?

Hello all,      I need assistance in figuring out where these worklogs are coming from.  What I am doing to make these logs appear is going to a change record, going to a related list tab named: "Incidents Caused By Change" which is a table named: u_...

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lonesoac01 by Giga Guru
  • 525 Views
  • 6 replies
  • 0 helpfuls

List collector

I need to get values from list collector field and pass it to Ajax I have two fieldsPrimary owner - reference Secondary owner - list collector Now I need to fetch all the values from both the fields (field 1: Primary owner - reference, field 2: Secon...

anvitha ash by Tera Contributor
  • 375 Views
  • 2 replies
  • 0 helpfuls