Change Verification Process

shidhartha
Tera Contributor

Hi All,

i have 2 custom fields in my change form as mention below 

"Change Verification" with dropdown with these values (Successful, unsuccessful, Partially successful, Successful with issues) 

and

Change Verifier name -(Same tab like watch list) is a List type 

find_real_file.png

 

but issue is when the change ticket status is "completed" then this two fields are visible and also editable.

mean one can select the values from drop down and as well select names from list field type as same as conflict status mention below.

 

find_real_file.png

How can i achieve this if anyone can provide a solution for this it is appreciate.

thanks in advance.

5 REPLIES 5

Uncle Rob
Kilo Patron

Make the fields mandatory before you can switch the status to Completed.