Change Verification Process
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08-30-2022 04:48 AM
Hi All,
i have 2 custom fields in my change form as mention below
"Change Verification" with dropdown with these values (Successful, unsuccessful, Partially successful, Successful with issues)
and
Change Verifier name -(Same tab like watch list) is a List type
but issue is when the change ticket status is "completed" then this two fields are visible and also editable.
mean one can select the values from drop down and as well select names from list field type as same as conflict status mention below.
How can i achieve this if anyone can provide a solution for this it is appreciate.
thanks in advance.
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08-30-2022 05:35 AM
Make the fields mandatory before you can switch the status to Completed.