We have a onsubmit script for CMS that worked fine but this is not working on Service Portal.
function onSubmit() {
//Type appropriate comment here, and begin script below
var sys_id=gel('sysparm_item_guid').value;
var gr = new GlideRecord("sys_attachment");
gr.addQuery("table_name","sc_cart_item");
gr.addQuery("table_sys_id",sys_id);
gr.query();
if (!gr.next()) {
alert("Please attach the 'Desktop Software Security Review' filled out form before submitting this request");
return false;
}
}
Am i missing something that can cause it not to work on Service Portal
