Check for out of memory related warnings

Kent Gloriana
Tera Contributor

Hi Guys.

I am new to ServiceNow. If there is an out of memory warning, on what table and field can I check for the out of memory related warnings?

Thanks!

6 REPLIES 6

Hi, that is not a table in yor instance, the logs are coming from the app in SN datacenter.

Usually the files are pretty large (a couple gigabytes) but there's ways to narrow down what you are searching for to only download smaller excerpts of that log.

Also see here:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0812404

If you want to ensure the logs are pulled from a specific node, you can use a browser extension like the SN Utils which allows you to switch between the nodes.

Hi, Thank you for that.

Is it possible to create a scheduled scripts to scrape the "Node logs file browser" to search for warning and errors which will help us monitor the performance of an instance?