Color Coding On Incident form

[SNOW ADMIN]

Hi Guys,

Can anyone let me know how to do color coding on Incident form.Suppose one escalate button is there on Incident form header if an ITIL user wantso escalate the Incident can click on Escalate button.Once the user clicks on Escalate button then the Incident is escalated and Incident Number becomes bold and red color.And all the text field on list view are red color.

Please anyone help me out of this.How to achieve this task.

[Chuck Tomasi]

Hi Gourav,

This may help. It's a bit old, but may still work.

http://wiki.servicenow.com/index.php?title=Change_Form_Color_on_State_Change#gsc.tab=0

[sergiu_panaite]

It can be done using javascript on field styles:

http://wiki.servicenow.com/index.php?title=Defining_Field_Styles#gsc.tab=0

[Chuck Tomasi]

Thanks Sergiu - FYI Gourav, field styles affect the list layout only. I understood this to be a request on the form, but I could have misinterpreted.

[SNOW ADMIN]

Thanks a lot