Configure mandatory fields on an incident form (Task 2) ITSM Simulator

[Guichard C]

I've completed Part 1 but don't know where to start to complete Part 2 for the IU Policy

[Sanjay_24]

Thank you @ICaTonyBalde, it works and Task Validated successfully

[MoeG82]

The easiest way to resolve this:

1. Go to the incidents page - Configure > Form Design

mark all fields listed "mandatory" > save

2. Go back to the incident form - Configure > UI Policy > new

fill out short description and "when to apply": State "is one of" -> In progress, On Hold, Resolved, Closed - right click to save and stay on form, then go down to UI Policy actions > new 

ser the field name to "Assigned to" and make mandatory true

[edramirez]

Step 2 Worked! 

Step 1 did not work and I even went through the Incident table to double verify the fields are "Mandatory" and they are but still no dice on passing the Validation.

hmm interesting..

[shivaniprab]

same issue for me i have marked as mandatory for fields of incident and which ever was inherited from task have marked it using dictionary override. But still not able to validate the task