Configuring Columns of Global Search results header

Edward Rosario
Mega Sage
Mega Sage

Hello all,

I am trying to add "change request " to the list of options.  I can't find the option:

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @Edward Rosario 

 

I tried in my PDI and it is OOTB working

 

AGLearnNGrow_0-1743187705529.png

Go to 

 

 

sys_search_source.list and see is change table is true?

AGLearnNGrow_1-1743187772188.png

 

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Shivalika
Mega Sage

Hello @Edward Rosario  

 

Firstly not every result will show change request. It will only show results, where whatever you have written is actually present. Maybe that's not present all. And since, this change request tab is appearing it must be active and configured. 

Please make sure you search something that's present in change. If it was inactive search source or not present in "Now Search Application Configuration" it wouldn't have come in this Zing Search. However, you should also cross check these points of search source and Now Search COnfiguration. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

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Vishal Jaswal
Giga Sage

Hello @Edward Rosario 

Validate whether change_request is part of Text Search Group here: "ts_group". If not then go ahead and add it. The entry will be created in "ts_table"
Validate "sys_search_source" table for Change Requests and if not available then add.
Validate "system_properties_ui" to not have change_request in below list:

VishalJaswal_0-1743190127859.png

 






Hope that helps!