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Content Item and Maintain Item

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Priya Prakash
Kilo Contributor

‎01-01-2019 06:49 AM

 

 

Hi,

 

What's the difference between Content Item and Maintain Item?

Are they related to each other?

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Ajaykumar1
Tera Guru

‎01-01-2019 07:19 AM

Hi Priya,

Admin can define individual catalog items using Service Catalog > Catalog Definition > Maintain Item application. You can create, edit, and copy catalog items.

A content item is a type of Catalog Item (Others are Record Producer and Order Guide). It is a service catalog item that provides information(company policies, List Of Holidays, Password reset process, etc) instead of goods or services.

Mark If Correct/Helpful.

Regards,
Ajay

 
 

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Omender Singh
Tera Guru

‎02-15-2023 03:47 AM

This video provide detailed difference between catalog item and content Item.

 

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