Content should be shown in selected language when user changes language in Service Portal

Sravan33
Tera Contributor

 

 

 

Hi everyone,

I'm having an issue with language change in Service Portal forms. When a user opens a form in English and then changes the language to another language, the content of the form does not change.

 

Ex : when the user opened form in the service portal then he changed the language from English to any other language, content of the should be  shown in selected language.  

 

Sure, here is the community post you requested:

Subject: Content should be shown in selected language when user changes language in Service Portal

 

I've checked the following settings:

The language picker is enabled on the header bar.
The user has a language preference set.
The system default language is the same as the user's preferred language.
I'm not sure what else to check. Can anyone help me with this?

 

Thanks in advance for your help!

1 REPLY 1

Saurabh Gupta
Kilo Patron
Kilo Patron

Hi,
Please check if localization framework is installed in your instance.

Localization Framework (servicenow.com)

 

 

 


Thanks and Regards,

Saurabh Gupta