Copy Change(UI action button from OOB) is not copying all fields of change record

[rpoola]

Hi all,

When I click on 'Copy Change' all field are not copying to new record. I have attached screen shots for reference. I have gone through UI Action and related script incudes but somehow i am facing difficulties in resolving this. Can anybody help me out

[Michael Fry1 · Accepted solution]

Change > Administration > Change Properties - there is a property:

List of attributes (comma-separated) that will be copied from the originating change

You need to update the list with fields you want to copy over.

[Nikita Singh]

Hi Michael,

When I click on 'Copy Change' attachments are not getting copied to new record. I have gone through UI Action and related script incudes but still not able to do it.

Pls help

[rpoola]

Wow Michael it simply worked. Thank you so much.

[rpoola]

Hi Michael,

Copying field from existing change record to new record is working fine. But if I don't give any value, Null is copying to filelds of type html in new record. These fields doesn't configured with default values. Issue is only with html type as shown in below screen shot