Hello There, I have created a Location reference field with table as cmn_location and in the default value i have given as javascript: gs.getUser().getRecord().getValue('location') [have even tried with javascript: gs.getUser().getLocation() but n...
When I enter a search string in the Global Search, the search returns All Incident records, but applies "Active=True" for all other returns. This eliminates all Closed records for Changes, Problems, People, Groups, etc. We have not customised the G...
I am trying to create a g_scratchpad variable using display business rule which stores the info regarding if the currently logged in user is part o Network group for a catalog item.Based on its value i want to make a field visible on the form.But the...
Hello all, my team and I are working on a Service Portal redesign and have been customizing the way certain Service Catalog Items function depending on what the user selects. Right now, we have some catalog items with Select Box variables, and depend...
Hello Everyone, I want to display a image in between the variables on the catalog item form. Can you please help me how to get this done?
In my rest message I am getting the below pop-up. How to resolve this issue. Please suggest. After clicking on the Get OAuth Token, it is just extending for 1hour Default Grant type is client credentialsAuthentication type - OAuth 2.0
I want to a pass boolean(with its value) or flat as a parameter/argument to below function. this function will be triggered from multiple sources, so I want to have value of the flag like below, any help would be appreciated. myFunction: function(tas...
Hi, I am currently working on a catalog which requires phone number. The regex validation from Type specification is selected as phone number. If I enter the invalid number, i get error message. 'Not a valid phone number'. Even i corrected it and ent...
How to make a certain records read only in a table and also It should not be editable through list view as well.. It should be editable only by certain users. @Ankur Bawiskar could you help me in this?
Hi All, I have created a scope app called "Automation" and created a table - "Automation Case". On this table, few Record Producers are built. Also, I have created a new portal and new workspace in this scoped app. Now there are two types of users wh...
Hello, I have created a catalog item and 3 variables. First is a choice field with 2 choices. Based on the choice selected a multi line text box variable should appear. But the size of the variable is big. Please provide suggestions to alter it.
Hi, I have a requirement that, when i insert the image to an knowledge article using the insert/edit image from knowldge form, the width and height of the image is automatically populated with the original image size. but when i am trying to resize t...
if the date is below 2021-07-03 09:30:00 then getDisplayValue is giving 2021-07-03 13:00:00 @Ankur Bawiskar @Harshvardhan Please help Regards, Debasis
I have a scenario like, when we are requesting any Order guide then Order guide name needs to populates on the Request but now it is only populating on the RITM not on the Request.Please help me to populate Order guide name on the Request form
Hi All, I am using the below code in a Onsubmit catalog client script to show an alert for attaching a file before submitting the ticket in the portal. Script: function onSubmit() { try { //Works in non-portal ui var attachments = document.getElement...
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