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how to use query inside another query

Hi Team,caller_id is a reference field, for that caller_id we can able to match only sys_idplease suggest me how to achive gr.addQuery('caller_id', gr2.u_partner_name);how can i get name of the caller_id?, please suggest //Incidentvar arr = [];var gr...

Srvs by Kilo Guru
  • 465 Views
  • 2 replies
  • 0 helpfuls

Resolved! Edit button in KB Article

Hello, I am trying to enable Edit button when the article is in 'Scheduled for Publish' state.Followed the UI Page and macros, but getting lost where 'isEditable' or showUpdateAction is set. UI Macro:kb_view_common_header_toolbar -><button role="link...

vijir by Mega Guru
  • 1170 Views
  • 1 replies
  • 0 helpfuls

Resolved! Issue with Configure Function Field when creating a report

Hi,I am trying to create a new report where I need a new field called 'New Environment'.  This needs the first 3 characters from the Configuration Item field.I have used the 'Configure Function Field' using:glidefunction:substring(cmdb_ci,'1', '3') H...

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Resolved! Why does the Global Search apply search condition "Active=True" for all tables, except Incident where it searches All records

When I enter a search string in the Global Search, the search returns All Incident records, but applies "Active=True" for all other returns.  This eliminates all Closed records for Changes, Problems, People, Groups, etc.  We have not customised the G...

Kris38 by Giga Contributor
  • 2430 Views
  • 6 replies
  • 4 helpfuls

Resolved! How to Display a Image in the Catalog Item

Hello Everyone, I want to display a image in between the variables on the catalog item form. Can you please help me how to get this done?   

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Vamsi43 by Tera Contributor
  • 3768 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to pass a flag/boolean as parameter to a function?

I want to a pass boolean(with its value) or flat as a parameter/argument to below function. this function will be triggered from multiple sources, so I want to have value of the flag like below, any help would be appreciated. myFunction: function(tas...

GD11 by Tera Expert
  • 889 Views
  • 1 replies
  • 1 helpfuls

How to adjust the size of multi line text variable?

Hello, I have created a catalog item and 3 variables. First is a choice field with 2 choices. Based on the choice selected a multi line text box variable should appear. But the size of the variable is big. Please provide suggestions to alter it.   

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