Hello Experts, Iam trying to achieve to list the particular CI's of class is computer when the category is "BitLocker". I have written and Script include and Client script to pull the list of it(Given Below) Im able to achieve through the logs but no...
We have an inbound action that will create new incident(s) when a specific email is received. The email is sent regarding disk utilization and will contain the servers that are 95% full. We need to extract the server name, which is an existing CI i...
All, I have an issue going on when a user replies to an email on the Task form. When the user replies to the email sent from the task and there is an attachment on their response, it is not being saved to the task. How can this functionality be enab...
Adding roles to a group is usually immediate, but today in a non-Prod instance, this information banner is popping up and the roles are not adding. The group(s) in question have less than 10 members and the role being added is not multi-tiered. It ha...
Hi All,I have created new field 'Owner' on the Schedule Entry table.I want to link this field with 'Owner' field on Events List [u_maintainance_blackout_change] table.That means whatever I am selecting the owner in one table should reflect in the oth...
How to add a add a login link to the Service Portal on the logout screen of ServiceNowwhere can we find the page to add the linkneeded to add link on page external_logout_complete.do
I need to add iWarranty as the dropdown selection for the business application support in a record producer.I need to copy the template from already existing dropdown value. they are not added the dropdown list through the question choices of the var...
Hello, I have a requirement to change loading image in Service portal, has anyone done that before ? Please help! Regards
we are currently in Rome version. We have purchased 5TB space. however, we have over used it. We want reduce the size by 3TB. We have data since 2016. Kindly help us with best method to reduce size without data discrepancies.
Can we redirect to any other page or homepage using client script.I need that if the IF condition true then redirect to homepage.Please help me out
Hi Team,After adding a condition in approval workflow (Need more information) when the approver selects need more information the workflow does not move to next stage.It is working fine when state changes to approved or rejected. Regards,B
Hello, I set up the system properties as given below in the article, which are provided by the ServiceNow OOB feature, to enable the Knowledge Feedback and Knowledge Feedback Task. However, when I checked the feature that said that article was not he...
Hi All Cannot help thinking I've missed something obvious, but am finding it virtually impossible to limit visibility of the Service Operations Workspace to a pilot group. The glide.ux.user_criteria_enabled property has been set to true, and I have c...
When a requested item is closed the asset linked to the item remains 'in stock' with a sub-state of 'reserved'. We then open the asset and manually change the state to 'in use'. Ideally I would like this to happen automatically when the related reque...
Hi , We have embedded a smiley in email for feedback which is being triggered as a notification, similar to this. https://www.servicenow.com/community/itsm-forum/inbound-action-to-update-assessments/m-p/2528013#M491178 On clicking on any smiley email...
