Copy RITM attachments to Approval records using Flow designer

[Nagarjuna13]

Hi,

How, we can copy RITM attachments to Approval records using Flow designer?

Thanks in Advance!

Regards,

Nagarjuna

[Ankur Bawiskar]

@Nagarjuna 

refer below links for help

Flow Designer- Copying HR task attachment on insertion(1 record ) to parent HR case

Unable to copy attachments using flow designer - recommended to check

Flow Designer: Copy Attachments Not Working response from Eric

Creating custom Action to copy attachments in flow - if you want to handle via custom action

Regards
Ankur

[Ankur Bawiskar]

Hi,

here is a working example of copying all attachments from incident_task to incident table

Remember to Save and Activate the flow

Name of flow is incorrect it should be INC Task to INC

Flow

Lookup Records on sys_attachment where Table Sys Id = Incident Task Record Sys Id

Lookup Record on Incident table where Sys Id = Incident Task -> Parent

Then use For each on the Lookup records to iterate over each attachment record

Then use OOB Copy Attachment Action and select the Attachment Record as the one for which the loop is running

Target record as the Incident Record

Regards
Ankur

[Victor29]

Script to paste into the Run Script action

Place this immediately after your "Create Task" or "Ask for Approval" step:

javascript

// Copy all attachments from RITM to the target record
var ritm = current;  // the triggering RITM
var targetSysId = fd_data.create_task.sys_id;  // replace with your action's output pill
var targetTable  = 'sc_task';  // or 'sysapproval_approver', 'sc_req_item', etc.

var sa = new GlideSysAttachment();
sa.copy('sc_req_item', ritm.sys_id, targetTable, targetSysId);