Create ACL Rules for tables INCIDENT for hiding fields.

Pankaj
Tera Contributor

I have a requirement to hide the 'Short Description' and 'Assigned to' fields when the assignment group is not CAB Approval. This should be implemented within a single ACL .
whenever that current record is assigned to CAB Approval. (after saving that record it should get hide)

How can I do this ? please guide



I have implemented this ACL and IT works but the problem is I have to make two different ACL's for making the requirement full fill and It will be not good practice to make . I tried with code but my code is not working .

ACL stroy fields hidden.png


Thank you!

8 REPLIES 8

MattiasJonsson
ServiceNow Employee
ServiceNow Employee

If you want to "hide" it, look in to UI Policies.

If you want to restrict access (read/write/update/delete), look in to ACL's.

 

From your description, a UI Policy can do the trick.

 

If helpful or correct, please indicate so!

Yeah right suggested UI policy .
But they only want the fields should get hide by ACL only .  

Jaspal Singh
Mega Patron
Mega Patron

Hi Pankaj,

@MattiasJonsson has hit the statements to the point. Kindly confirm what is that is needed (to hide or to restrict access)

Yes sir I confirmed , 
short description = hidden 
Assigned to = hidden