Create incident from scheduled report job

snuser10
Kilo Expert

Is there a way to create an incident ticket when report is scheduled to run? Meaning can the same scheduled job open an incident ticket with that report as an attachment? TIA!!

11 REPLIES 11

Scheduled report cant cant create incidents also. I wrote the code in conditional block to create an incidnet. but it does not create Please look into this and confirm once. gr.insert() gr.update() all these methods not working in condtional block of scheduled reportfind_real_file.png

 

Can you please help as this code is not working in my scenario , Something needs to be changed ..I am getting log before if loop ,after the If loop , no log , so script is not able to execute from that step