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need to populate assignment group members in list collector field

Hi all, I have group field(reference to group) when i select any group, that group members need to populate in list collector field(List collector reference to user ). i want to show that particular group members in list collector field remaining gro...

lata1 by Tera Contributor
  • 3333 Views
  • 27 replies
  • 6 helpfuls

How to set RITM fields readonly through Business rule

Hi All,I have below scenario and need help for this,i am creating a change and ctask through service catalog request. so brought  a field called parent (Requested item backend name :parent.parent) on Ctask form and i need to make its variables readon...

Resolved! change.itil.approve.role.req (sysapproval fields)

Hello, I'm trying to add some additional information to our "Approval Request - Req/RITM" request, which utilizes the change.itil.approve.role.req email template, and I'm wondering where I can see a list of available fields that are being Dot walked ...

End date and start date

How do I make sure that the start date can be before or after the end date. Also the End date can be before or after the start date on a form? 

ATF step Submit Record Producer (SP) failing after upgraded to Rome

ATF step Submit Record Producer (SP) used to Submit the Record Producer and confirm submission to server is failing after upgraded to Rome. changed the time to 30S just as workaround on this step still step is failing. Any one seen this issue and fix...

Green2 by Mega Contributor
  • 994 Views
  • 5 replies
  • 4 helpfuls

Resolved! How to add an asset in asset table using workflow task ?

Hi , My requirement is once order the laptop  using Service catalog . Once Laptop has been received then one of the teams has to respond to the task . Then the Laptop details like serial no . model all will be added to Assets table and assigned to th...

ragz by Tera Expert
  • 1337 Views
  • 3 replies
  • 1 helpfuls

How to change variable background color

I am using service portal to request adding business application record. After I request, it will send the record to approver and the record include variables in service catalog.I would like to change the background of these variables if the value in...

スクリーンショット 2022-10-05 17.23.31.png
ESL by ServiceNow Employee
  • 1155 Views
  • 8 replies
  • 0 helpfuls

Unauthorized change is not working as expected

Hi Team, I'm trying to implement Unauthorized change in my dev instance. I have configured the unauthorized property with required conditions and trying to test but the unauthorized change is not getting created.   I have tested the following:1. Crea...

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