Create incident using script using Record Producer

[Shiva Kumar8]

Hi community members,

I want to create an incident with script I was able to achieve it but I want to pick a record producer and create incident using script. is it possible to create an incident by pulling a record producer into script and create an incident.

please help.

Thanks.

[chrisperry]

Could you please provide more info on what you're trying to accomplish?

At the end of the day, a record producer is nothing more than a script running on a table to create a record based on that defined script, so you should be able to achieve your desired incident creation logic without invoking the record producer, just by simply replicating whatever the record producer's script is doing.

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry

[Palak Gupta]

Hi there!

Can you share what you did so far to achieve above requirement and also explain it some more.

Regards,

Palak

[Ankur Bawiskar · Accepted solution]

@Shiva Kumar 

Are you saying you wish to submit record producer from script so that incident gets created?

If yes then check this link

How to Trigger change workflow/record producer from transform script

Regards
Ankur