Creating a schedule with weekdays and weekends + holidays.

FlxJ
Tera Contributor

This is how I've got it set up currently, I have weekdays 07:00-22:00, and weekends 09:00-21:00.
What I then want, is when there's a holiday, I'd like the weekend time kick in. So 09:00-21:00.

These will be used as business hours for a SLA.


FelixJ_0-1700662515578.png
By default trying the US Holiday out of the box, it seems to exclude the entire day, which seems incorrect.
If I instead set it to a specific time, 09:00-21:00, and still keep it on exclude, it seems to remove the time give,

FelixJ_1-1700662685071.png


If I instead set it to a certain time and select another thing, like on call, it looks like this. It looks like there's two schedules on the same day. 

FelixJ_2-1700662781370.png


What is the correct way to do this?

 

 



 

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