Creating Catalog Task through Run Script

[Swarnika1]

Hello All,

I have created a workflow using RunScript to create a catalog Task. Whenever I am submitting the Catalog, due to the workflow the task is getting created in sc_task table but is not attaching in the related list of RITM, which earlier used to happen when I did it without Run Script. Am I missing something here?

Please Help!

[Trupti6]

Why you are using Run Script activity to create catalog task, instead of Run script you can use catalog task which is OOB functionality.

[prasannaposetty · Accepted solution]

As Tripti mentioned, its good to use Catalog Task block instead of runscript.

To your query, in the runscript after initializing the gliderecord you need add the below line gr.request_item = current.sys_id;

[Sumedh Kharode1]

You can check below code also in run script to create a task:

 var gt = new GlideRecord('sc_task');
 gt.initialize();
 gt.request_item = current.sys_id;
 gt.short_description = 'Short description';
 gt.setDisplayValue('assignment_group' ,'Some Assignment Group');
 gt.description ='Description of Task';
 gt.u_task_duration = '2d';
 var task_sys_id = gt.insert();
 createVariables(task_sys_id);



function createVariables(task_sys_id)
{
 
 var tsk = new GlideRecord('sc_task');
 tsk.addQuery('sys_id',task_sys_id);
 tsk.query();
 while (tsk.next())
 {
 
 var reqvar = new GlideRecord('sc_item_option_mtom');
 reqvar.addQuery('request_item',current.sys_id);
 reqvar.query();
 
 while (reqvar.next())
 {
 
 var variablereference = new GlideRecord('sc_item_option');
 
 if (variablereference.get(reqvar.sc_item_option))
 {
 
 var add_task_var = new GlideRecord('sc_item_variables_task');
 add_task_var.task = tsk.sys_id;
 add_task_var.variable = variablereference.item_option_new;
 add_task_var.insert();
 }
 }
 }
 
}