CSA Voucher

[MadhuL]

Hi, I have a voucher but am unable to claim it. Can anyone help me out, please?

When I attempt to claim the voucher, it displays the following

[MURALIR20469232 · Accepted solution]

Hello @MadhuL,

Please check whether Webassessor Account is linked or not. If you have created today, it will take 24 to 48 hours for autolink.

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If my response is useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards

Murali.K.V.R

[Bhimashankar H · Accepted solution]

Hey @MadhuL ,

One you linked your account to Webassessor account, it will take 24-48 hours to link. Once your account is linked then you will redirected to claim your voucher where you need to pay the amount shown using credit card, once your successfully paid the amount then you can schedule your CSA exam.  

If you need discount coupon message me, I will help you to redeem. 

All the best for your exam!

Thanks,
Bhimashankar H

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If my response points you in the right directions, please consider marking it as 'Helpful'./'Correct' Thanks!

[GlideFather · Accepted solution]

@Bhimashankar H @MadhuL @MURALIR20469232 @Nikhil Bajaj9 

it is all correct.

There are two things - [1] training and [2] claiming the voucher.

You cannot go and directly claim/purchase the voucher, you need first to complete the training to be eligible for claiming the voucher. While the first step (training) is free, the second (voucher) is NOT...

Imagine the training as the entrance door and voucher as the flat door, you need two keys... while the first was free, the second is paid.

Please refer to this below, I added many links for you: 
https://www.servicenow.com/community/sysadmin-forum/servicenow-university-vouchers-eligibility-free-...

No need to wait 48 hours, you cannot claim the voucher without paying for it. Also, be aware that it is without taxes, so it will be VAT of your country (around 20-25 % on average).

[GlideFather · Accepted solution]

Hi @MURALIR20469232 

unfortunately it will not link as you suggested. Let's wait 48 hours as you said and there will be no change...

@MadhuL 

You passed the training, you became eligible for the voucher. But eligible doesn't mean free. Please refer directly to this document: Voucher distribution

@MadhuL please let me know after 48 hours

[Bhimashankar H · Accepted solution]

Hey @MadhuL ,

One you linked your account to Webassessor account, it will take 24-48 hours to link. Once your account is linked then you will redirected to claim your voucher where you need to pay the amount shown using credit card, once your successfully paid the amount then you can schedule your CSA exam.  

If you need discount coupon message me, I will help you to redeem. 

All the best for your exam!

Thanks,
Bhimashankar H

-------------------------------------------------------------------------------------------------
If my response points you in the right directions, please consider marking it as 'Helpful'./'Correct' Thanks!

[GlideFather · Accepted solution]

@Bhimashankar H 

@MadhuL there are no discount coupons, please don't believe it!

Please navigate to ServiceNow official materials

•  [ServiceNow University] - Vouchers eligibility, Free Trainings, Paid Exams and Payments | FAQs

And if you don't believe me, it's okay, you can refer directly to this document:

• Voucher distribution: eligible doesn't mean free

[Nikhil Bajaj9]

Hi @MadhuL ,

Now a days Training and voucher are free but you need to pay once you cliam it.

If my answer helped you in anyways, mark it Solution accepted.

Regards,

Nikhil Bajaj

[MURALIR20469232]

Hello @Nikhil Bajaj9 ,

If you are using company email for Logging Now Learning and your company was a ServiceNow Partner, then it will be always free and we don't need to pay. If your company was not a ServiceNow Partner, then you need to pay for it.

*************************************************************************************************************

If my response is useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards

Murali.K.V.R

[GlideFather · Accepted solution]

@Bhimashankar H @MadhuL @MURALIR20469232 @Nikhil Bajaj9 

it is all correct.

There are two things - [1] training and [2] claiming the voucher.

You cannot go and directly claim/purchase the voucher, you need first to complete the training to be eligible for claiming the voucher. While the first step (training) is free, the second (voucher) is NOT...

Imagine the training as the entrance door and voucher as the flat door, you need two keys... while the first was free, the second is paid.

Please refer to this below, I added many links for you: 
https://www.servicenow.com/community/sysadmin-forum/servicenow-university-vouchers-eligibility-free-...

No need to wait 48 hours, you cannot claim the voucher without paying for it. Also, be aware that it is without taxes, so it will be VAT of your country (around 20-25 % on average).