Custom Check Conflicts UI Action?

[joshsutton]

Hi Community,

We have a need to have 2 different UI Actions for the 'Check Conflicts'.   The first one is fine that checks the CI (cmdb_ci) field, but another area of our organization only displays a custom CI extension table when certain other fields are populated.   So what I am trying to achieve is a copy of the original UI Action that checks the other field instead of the cmdb_ci field, which is u_business_system field.

Is there a way to do this?   I am not fussed about both UI Actions displaying, but I want to make sure that this is capable of being done.

1. Check Conflicts (OOTB)

2. Check Conflicts - Clients (Additional pointing at the other field)

Any advise would be greatly appreciated.

Thanks,

Josh

[Michael Fry1]

I would think you would have to build a new one.

[poyntzj]

I have done similar for our instance for our UAT servers / apps

I copied the original OOB "Check Conflicts" routine and prefixed with UAT

I modified the UAT script - tweaking what I needed

I then set the UI Action to appear when needed so the user only ever sees "Check Conflicts", but it runs the correct routine

We had a recent HF upgrade to our instance and when that happened our UAT routine went into a permanent loop.

I recopied the OOB conficts checker, applied my updates again and all was good.