Hi, can someone pls tell me the use of "Follow up Date" in Incident form?

[arunram]

Hi, can someone pls tell   me the use of "Follow up Date" in Incident form?

[Mike Allen · Accepted solution]

When we put something in Pending, we set a follow up date so that things are not lost in the state forever.   Then we can run a report that shows things that need follow up.

[arunram]

Thanks alot Mike