Dashboard issue

[diNesh_M]

Hi Team,

I have a requirement in a service now dashboard which has multiple tabs in it.

And when the user click on "Create incident" under "New Inc" tab it should redirect the user to service portal page but presently it takes the user to the native page.

I am not sure where can i change the configuration to satisfy the requirement.

Any idea would be so helpful.

Please find the attachment below for better understanding.

For any queries ,pls revert.

Thanks

[Harsh Vardhan · Accepted solution]

@diNesh_M  Those data are coming from "Application Menus" , Yes you can make some changes there or create your own module , you need to navigate to below URL and make some changes on URL ( Add portal URL ) part which has defined under those module. 

https://<YourInstanceID>.service-now.com/now/nav/ui/classic/params/target/sys_app_application.do%3Fsys_id%3D65df8e440a0a0b3900096928c272f665

Thanks,

Harsh

[diNesh_M]

Hi Harsh,

That has helped , thank a lot.

Thanks,