Deactivate standard change template from the standard change catalog

Abc 26
Tera Expert

‎02-13-2024 05:15 AM

Hello Experts,

I want to implement the below scenario.

Deactivate standard change template from the standard change catalog if it has been not used in the last 3 months as there is no change associated to it.

 

Please help to implement the above with the best practice.

 

Thanks

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-13-2024 05:51 AM

Hi @Abc 26 

 

You can do via Flow Designer.

 

Trigger

 

Schedule

 

Action

Look up records and here is the logic which need to build ( I create Report)

LearnNGrowAtul_0-1707832270477.png

 

Look up for each record

 

Action

Active = False

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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